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Terms of Service

Last updated: January 10, 2026

1. Agreement to Terms

Syncfy is a product owned and operated by ARK LLC ("Company," "we," "our," or "us"). By accessing or using Syncfy ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Syncfy is a software-as-a-service (SaaS) platform that synchronizes customer and revenue data from Stripe to HubSpot. The Service includes:

  • OAuth-based connections to Stripe and HubSpot
  • Automated data synchronization via webhooks
  • MRR and revenue calculations
  • Historical data backfill capabilities
  • Sync monitoring and logging

3. Account Registration

To use Syncfy, you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account

You may not use another person's account without permission. You must notify us immediately of any unauthorized access to your account.

4. Authorization and Access

By connecting your Stripe and HubSpot accounts, you:

  • Authorize Syncfy to access data from these platforms on your behalf
  • Confirm you have the right to grant such access
  • Understand that data will be read from Stripe and written to HubSpot
  • Accept responsibility for the data synchronization configuration you choose

You can revoke access at any time through your Syncfy dashboard or directly through Stripe/HubSpot settings.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any laws in your jurisdiction
  • Infringe on intellectual property rights
  • Transmit malicious code or interfere with the Service
  • Attempt to gain unauthorized access to our systems
  • Use the Service to spam or harass others
  • Resell or redistribute the Service without authorization
  • Reverse engineer or attempt to extract source code
  • Use automated systems to access the Service beyond normal use

6. Subscription and Billing

6.1 Plans and Pricing

Syncfy offers various subscription plans. Prices are subject to change with 30 days' notice. Changes will not affect your current billing period.

6.2 Payment

Paid subscriptions are billed in advance on a monthly or annual basis. Payment is processed through Stripe. You authorize us to charge your payment method for all fees incurred.

6.3 Refunds

Subscription fees are non-refundable except as required by law. If you cancel, you will retain access until the end of your current billing period.

6.4 Free Tier

The free tier is provided at our discretion and may be modified or discontinued at any time with reasonable notice.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will provide advance notice when possible)
  • Emergency maintenance or security updates
  • Third-party service outages (Stripe, HubSpot, infrastructure providers)
  • Events beyond our reasonable control

8. Data Accuracy

While we strive to provide accurate data synchronization:

  • We do not guarantee the accuracy of synced data
  • You are responsible for verifying data accuracy in HubSpot
  • MRR calculations are estimates based on available Stripe data
  • We are not liable for business decisions made based on synced data

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Syncfy and are protected by international copyright, trademark, and other intellectual property laws.

You retain all rights to your data. By using the Service, you grant us a limited license to access and process your data solely to provide the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF DATA
  • UNINTERRUPTED OR ERROR-FREE OPERATION

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNCFY SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, or goodwill
  • Business interruption
  • Any damages exceeding the amount paid by you in the 12 months preceding the claim

12. Indemnification

You agree to indemnify and hold harmless Syncfy, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Data you sync through the Service

13. Termination

We may terminate or suspend your account immediately, without prior notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • At our sole discretion for any reason

You may cancel your account at any time through your dashboard. Upon termination, your right to use the Service ceases immediately.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Syncfy regarding the Service and supersede all prior agreements.

19. Contact Us

If you have questions about these Terms, please contact us: